Privacy Policy

Chandler Concrete Leveling (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website at chandlerconcreteleveling.com, how we use it, and the choices you have regarding that information. By using our website or submitting an estimate request, you agree to the practices described in this policy.

We are a service-area concrete leveling contractor serving Chandler, Arizona and the surrounding East Valley. You can reach us by phone at 480-757-2345.

Information You Provide Voluntarily

When you request a concrete leveling estimate through our website, you may voluntarily provide the following information through our forms:

• Full Name — so we can identify and address you when responding to your request.
• Phone Number — so we can contact you about your estimate, scheduling, and service communications.
• Email — so we can send written correspondence about your estimate request and service updates.
• Address — the project or property address where concrete leveling work may be performed. This is your address, not our business address.
• Service Request — the type of concrete leveling service you are interested in, such as driveway leveling, polyjacking, sidewalk leveling, or pool deck leveling.
• Consent preferences — your separate, optional choices regarding marketing text messages and non-marketing text messages, as described below.

Providing this information is voluntary, but certain fields are required to submit an estimate request. If you do not provide the required information, we may be unable to respond to your request.

Website, Device, and Analytics Information

When you visit our website, we and our service providers may automatically collect certain technical information about your visit, which may include your IP address, browser type and version, device type, operating system, referring website, pages viewed, the date and time of your visit, and other similar usage and analytics information. This information is used to operate, maintain, and improve our website and to understand how visitors use it.

How We Use Your Information

We use the information we collect for purposes that include:

• Responding to your estimate requests and scheduling inquiries;
• Communicating with you about your project, appointment reminders, and service updates;
• Providing customer service and answering your questions;
• Operating, maintaining, and improving our website;
• Performing analytics to understand website usage and performance;
• Preventing fraud and protecting the security of our website and communications;
• Complying with applicable legal obligations; and
• Sending marketing text messages or promotional offers only where you have separately and expressly consented to receive them.

SMS Consent and Privacy

Our estimate request form includes two separate, optional consent checkboxes regarding text messaging. Neither checkbox is checked by default, and neither is required to submit an estimate request. You may request an estimate without consenting to receive any text messages.

• Marketing SMS consent — if you check this box, you consent to receive marketing text messages from Chandler Concrete Leveling about special offers, discounts, and service updates at the phone number you provided.
• Non-marketing SMS consent — if you check this box, you consent to receive non-marketing text messages from Chandler Concrete Leveling about estimate requests, scheduling, appointment reminders, and service updates at the phone number you provided.

These two consents are separate and independent. Granting one does not grant the other. Message frequency may vary, and message and data rates may apply. You can reply STOP to opt out of text messages at any time, or reply HELP for assistance. For additional support, call 480-757-2345. Additional SMS terms are available in our Terms & Conditions.

Mobile Information and Text Messaging Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not represent that your information is never shared under any circumstance. Limited service providers and subcontractors that support our operations — such as those providing customer service, scheduling, communications, or analytics — may process your information as necessary to perform those support functions on our behalf and under appropriate confidentiality obligations.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the site, remember preferences, and collect analytics. Cookies are small files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent; however, some parts of our website may not function properly without them. We use analytics in general terms to understand aggregate website usage and to improve our site.

Data Security

We take reasonable measures to protect the information you provide against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide information to us at your own risk.

Your Choices and Rights

You may choose not to provide information through our forms, in which case we may be unable to respond to an estimate request. You may opt out of receiving text messages at any time by replying STOP to any message. You may also contact us to request that we update, correct, or limit certain uses of your information, subject to applicable law and our record-keeping obligations.

Links to Third-Party Websites

Our website may contain links to third-party websites that we do not control. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we collect and use information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact Chandler Concrete Leveling by phone at 480-757-2345. Please also review our Terms & Conditions.